Member Services: 1-800-838-8271 TTY: 711

To enroll by phone call: 1-800-838-5914

Member Service

If you have questions about your coverage or how our plan works, please call and speak with one of our Member Service Representatives.

Member Services Department:

Member Services Department:

Member Service: 1-800-838-8271

Imperial Health Plan of California, Inc.
PO Box 60874
Pasadena, CA 91116

The Member Services Department can be reached at 1-800-838-8271, TTY: 711. We are open October 1 – March 31: Monday – Sunday from 8:00 am PST. – 8:00 pm PST. and April 1 – September 30: Monday – Friday from 8:00 am PST. – 8:00 pm PST., Saturday – Sunday 10:00 am PST. – 2:00 pm PST., except holidays.

Agent Support: 1-800-838-5197

Provider Services: 1-800-830-3901

Dental: 888-643-3239

Vision Care: 855-492-9028

Silver & Fit (gym membership): 1-877-427-4788

Hearing Care Solutions: 1-866-344-7756

Imperial Health Plan: www.ImperialHealthPlan.com

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