If you have questions about your coverage or how our plan works, please call and speak with one of our Member Service Representatives.
Member Services Department:
Imperial Insurance Companies, Inc.
PO Box 60874
Pasadena, CA 91116
Member Service hours: 8:00 a.m. to 8:00 p.m., Monday through Sunday, October 1 through March 31 (except holidays) and 8:00 a.m. to 8:00 p.m., Monday through Friday, April 1 through September 30
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