Agent Portal
All licensed Imperial agents access certification, training, online enrollment, commission statements, and member roster through the Agent Portal.
- Certification & Training — complete required modules to become certified to sell Imperial Health Plan products
- Online Enrollment Application — submit and manage member applications directly
- Commission Tracking — view real-time commission statements and payment history
- Member Roster Access — monitor your active book of business including enrollment status
- Order Marketing Materials — enrollment books, flyers, and more
How to Get Contracted
To sell Imperial Health Plan Medicare Advantage products, complete the following steps:
- Hold an active state insurance license
You must be licensed in California to sell Medicare Advantage products with Imperial Health Plan of California, Inc.
- Complete AHIP Medicare Training
Imperial Health Plan agents receive a $50 discount on AHIP certification. Click here to access the discounted rate.
- Complete annual certification in the Agent Portal
Log in to the Agent Portal to complete product-specific training and certification required each plan year.
- Contact Agent Support
Call 1-800-838-5197 or email agents@imperialhealthplan.com with any contracting questions.
Enrollment Documents
Enrollment Forms — All languages
- Enrollment Kit EN ES VI ZH KO
- Enrollment Application EN ES VI ZH KO
- Scope of Appointment (SOA) EN ES VI ZH KO
- Electronic Notification EN ES
- Star Ratings EN ES VI ZH KO
- Health Risk Assessment (HRA) EN ES VI ZH KO
- SNP Assessment Form Required for Senior Value C-SNP (HMO) 005 and Flex Plan C-SNP (HMO) 017 EN ES VI ZH KO
- SSBCI Form Provider must complete this form for you to qualify for Dynamic Plan Food and Grocery benefit EN
Training & Education
Find a Provider
- Find a Doctor
- Find a Pharmacy — see the Pharmacy Resources page
- Drug Formulary — see the Pharmacy Resources page
Agent-Assisted Telephonic Enrollment
If a prospective member prefers not to meet face-to-face, Imperial offers agent-assisted telephonic enrollment. The referring agent remains the agent of record and receives all applicable commissions.
- Agent provides Imperial with the lead's name and phone number.
- The lead calls 1-800-838-5914 and enrolls by phone. The agent may remain on the line.
- Imperial confirms enrollment via the agent lead log and processes commissions accordingly.
Agent Support
Page last updated: October 20, 2026 at 12:39 PM PT (Build v5.8.50)
Imperial Health Plan is an (HMO) (HMO SNP) with a Medicare Contract. Enrollment in Imperial Health Plan depends on contract renewal.
Imperial Health Plan of California (HMO) (HMO SNP) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Imperial does not exclude anyone or treat them unfairly because of race, color, national origin, age, disability, or sex. ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-800-838-8271 (TTY: 711) or speak to your provider.