Member Portal
Sign in to view your claims history, access your digital ID card, and manage your account online.
New to the portal? Register for portal access → · Forgot your password? Reset it →
What's in the portal
Claims
View your claims history and explanation of benefits.
Digital ID Card
View and download your member ID card from any device.
Blood Pressure Readings
Log your blood pressure readings to receive your quarterly rewards.
Maximum Out-of-Pocket
See the most money you will have to pay for healthcare services in a year, called Maximum Out of Pocket, before Imperial covers 100% of services.
Member Forms
The forms below apply to all members, regardless of plan or state. For plan-specific documents — Summary of Benefits, Evidence of Coverage, drug formulary, and more — use the selector above to find your state and county, then look for Member Resources on your plan's page.
All forms available in EN · ES · VI · ZH · KO.
Member Support
The Member Services team handles questions about your coverage, benefits, claims, and how your plan works.
Medicare Advantage Members
Imperial Health Plan of California
1-800-838-8271TTY: 711
Apr 1 – Sept 30: Mon–Fri, 8:00 AM – 8:00 PM PST
Individual & Family Members
Imperial Insurance Companies, Inc. — Arizona, Nevada, Texas, and Utah
1-800-595-0619TTY: 711
Small Group
Imperial Insurance Companies, Inc. New for 2027
Coming 2027TTY: 711
1-866-442-0001 for pre-launch inquiries
Shopping for coverage or have a sales question instead? Visit Contact Us for enrollment team numbers.
Page last updated: October 5, 2026 at 7:26 AM PT (Build v5.8.19)
Medicare Advantage Plan Disclosures: Imperial Health Plan is an (HMO) (HMO SNP) with a Medicare Contract. Enrollment in Imperial Health Plan depends on contract renewal.
Imperial Health Plan of California (HMO) (HMO SNP) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Imperial does not exclude anyone or treat them unfairly because of race, color, national origin, age, disability, or sex. ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-800-838-8271 (TTY: 711) or speak to your provider.
Individual & Family Plan Disclosures: Imperial Insurance Companies, Inc. and Imperial Health Plan of the Southwest, Inc. offer health insurance products through the ACA Health Insurance Marketplace in select states and are regulated by state Departments of Insurance and the federal Centers for Medicare & Medicaid Services where applicable.
For accurate plan information based on where you live, select your state and county. Plan availability, benefits, networks, premiums, and cost-sharing vary by line of business, state, and county. This information is not a complete description of benefits. Limitations, copayments, and restrictions may apply.