At Imperial Health Plan of California (HMO) (HMO SNP), building partnerships with FMOs and Agents is always a priority. Did you know that Imperial Health Plan is a 100% Agent distribution model? With a support team dedicated to assisting our partners, Imperial Health Plan provides responses to any questions, comments, or concerns from our valued Agents. Did you know that Imperial has Agent Assisted Telephonic Enrollment options to help practice physical distancing and continuing MAPD enrollment momentum? See details below.
Agent Assisted Telephonic Enrollment details:
Dear Imperial Agents,
Due to today’s challenges of producing MAPD face-to-face enrollments and to meet the needs of our potential members and Agents, Imperial has implemented Agent Assisted Telephonic Enrollment to achieve physical distancing while conducting compliant MAPD enrollment.
If an Imperial contracted Agent supplies Imperial a lead for telephonic enrollment, the Agent will be Agent of record, receive credit and all applicable commission payments.
SCENARIO – Agent has a lead that wants to enroll into Imperial’s MAPD plan and enrollee does not want a face-to-face Agent appointment.
The Imperial Health Plan Sales Department can be reached using the information below and can assist with any of the following inquiries:
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