Member Service

If you have questions about your coverage or how our plan works, please call and speak with one of our Member Service Representatives.

Member Services Department:

Member Services Department:

Member Service: 1-800-838-8271

Imperial Health Plan of California, Inc.
PO Box 60874
Pasadena, CA 91116

The Member Services Department can be reached at 1-800-838-8271, TTY: 711. We are open October 1 – March 31: Monday – Sunday from 8:00 am PST. – 8:00 pm PST. and April 1 – September 30: Monday – Friday from 8:00 am PST. – 8:00 pm PST., Saturday – Sunday 10:00 am PST. – 2:00 pm PST., except holidays.

Agent Support: 1-800-838-5197

Provider Services: 1-800-830-3901

Dental: 888-643-3239

Vision Care: 855-492-9028

Silver & Fit (gym membership): 1-877-427-4788

Hearing Care Solutions: 1-866-344-7756

Imperial Health Plan:

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.

You are leaving Imperial public website and being redirected to Imperial secured portal​

You have clicked a link that will take you out of the Imperial Health Plan of California website.