2026 Fall Newsletter October 22, 2026

Imperial Pharmacy Team

We’re a powerhouse of specially trained Pharmacists, Pharmacy Technicians, and Pharmacy Concierges. We can help you with all your medication needs, like understanding your copay, getting the prescriptions you need, finding solutions if your medicine costs too much, and more. By working together, we aim to optimize the health of Imperial's members. Let’s collaborate for better health!

How Can You Have Your Prescriptions Mailed to Your Home?

There are many pharmacies that can mail your prescriptions to your home. It will be at no extra cost to you

We partner with Birdi Mail Order to provide convenient home delivery of your prescriptions at no extra cost to you. Enjoy hassle-free service today! 1-855-873-8739 (TTY dial 711) Mon to Fri: 8:00 am - 8:00 pm EST, Sat: 9:00 am - 5:00 pm EST or [email protected], www.medimpact.com.

If you are interested, ask the Imperial Pharmacy team± for more information.

Travel with Peace of Mind!

Planning a trip is exciting, but sometimes things don’t go as planned. Imperial offers flexible pharmacy options to make sure you have the medications you need—so you can relax and enjoy your travels.

Vacation Override – One Time Per Medication, Per Year
If you’re going out of town or traveling overseas, you may qualify for an early refill of your medication through our Vacation Override program. This benefit can be used once per year for each medication. For certain medications, we can provide up to a 100-day supply to cover your time away, so you’re fully prepared and stress-free.

Lost or Damaged Medication Refill – Once Every 6 Months, Per Medication

If your medication is lost or accidentally damaged, you can use our Lost Medication Refill benefit. This allows you to get a replacement refill once every 6 months for each medication.

We’re here to help you stay on top of your health, no matter where your travels take you!

Ways to Reach Imperial’s Pharmacy Team

www.imperialhealthplan.com
Phone: (626) 788-0178±
Fax: (626) 689-4232
Text: (626) 322-2933
Hours of Operation: 8:30 am–5:00 pm, Monday–Friday, except holidays