Individual & Family Premium Payment
Pay your monthly Individual & Family plan premium online through our secure payment portal. You will need your member ID to locate your account.
Payments are processed securely. Allow up to 2 business days for your payment to be reflected in your account.
1-800-595-0619, TTY: 711
1-800-595-0619, TTY: 711
1-800-595-0619, TTY: 711
1-800-595-0619, TTY: 711
Medicare Premium Payment
Online premium payment for Medicare Advantage members is coming soon. In the meantime, please call Member Services to make a payment or ask about payment options.
TTY: 711
Hours (Apr 1–Sep 30): Mon–Fri 8:00 AM–5:00 PM PST
Other payment options
Prefer not to pay online? You can also pay by mail or by phone.
Pay by mail
Send a check or money order with your member or group ID noted on the memo line. Mailing address varies by plan — see your member ID card or call Member Services for the correct address.
Pay by phone
Individual & Family / Small Group: 1-800-595-0619
Medicare Advantage: 1-800-838-8271
TTY: 711 for all lines.
Page last updated: September 3, 2026 at 12:00 PM PST (Build v5.7.137)
Medicare Advantage Plan Disclosures: Imperial Health Plan is an (HMO) (HMO SNP) with a Medicare Contract. Enrollment in Imperial Health Plan depends on contract renewal.
Imperial Health Plan of California (HMO) (HMO SNP) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Imperial does not exclude anyone or treat them unfairly because of race, color, national origin, age, disability, or sex. ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-800-838-8271 (TTY: 711) or speak to your provider.
Individual & Family Plan Disclosures: Imperial Insurance Companies, Inc. and Imperial Health Plan of the Southwest, Inc. offer health insurance products through the ACA Health Insurance Marketplace in select states and are regulated by state Departments of Insurance and the federal Centers for Medicare & Medicaid Services where applicable.
For accurate plan information based on where you live, select your state and county. Plan availability, benefits, networks, premiums, and cost-sharing vary by line of business, state, and county. This information is not a complete description of benefits. Limitations, copayments, and restrictions may apply.