Terms of Use
Important Note Regarding Website Content
The information and content ("Content") on this website is for your general educational information only. The Content cannot, and is not intended to, replace the relationship that you have with your health care professionals. The Content on this website should not be considered medical advice and is not intended as medical advice. If you are experiencing a medical emergency, you should not rely on any information on this website and should seek appropriate emergency medical assistance, such as calling 911. You should always talk to your health care professionals for diagnosis and treatment, including information regarding which drugs or treatment may be appropriate for you.
This website is intended for a United States audience.
Agreement and Terms
These website Terms of Use ("Terms") describe the rules for using this website. These Terms constitute a legally binding agreement between you and Imperial Health Plan of California, Inc. and Imperial Insurance Companies, Inc. (collectively, "Imperial," "we," "us," or "our"). By using this website, you agree to the most-recent Terms as well as the most-recent version of our Privacy Policy. We may change these Terms at any time, and such changes will be posted on this page. By continuing to use this website, you consent to any changes.
By using this website, you acknowledge and agree that any activity on this website is subject to monitoring by the Company at any time, and that the Company may use the results of such monitoring without limitation, subject to applicable law.
License to Use This Website
Subject to these Terms, we grant you a personal, nontransferable, nonexclusive, revocable, limited license to view the Content on the website for the sole purpose of collecting information regarding our plan and related activities, such as applying for a plan. You may also print a reasonable number of copies for your personal use, but must reproduce all proprietary copyright and trademark notices.
All rights, title, and interest in and to the website, including the Content, and all intellectual property rights shall remain with Imperial and our licensors. No ownership interest is transferred to you by virtue of making the Content available on the website.
We may terminate this license at any time for any reason. If you breach any of these Terms, your license terminates immediately.
Restrictions on Use
You agree:
- Not to use this website or Content in any way not explicitly permitted by these Terms
- Not to copy, modify, or create derivative works involving the Content, except printing a reasonable number of copies for personal use
- Not to misrepresent your identity or provide false information in any information-collection portion of this website
- Not to take any action intended to interfere with the operation of this website
- Not to access or attempt to access any portion of this website to which you have not been explicitly granted access
- Not to share any password assigned to or created by you with any third parties
- To comply with all applicable laws and regulations while using this website
- You represent and warrant that you are at least 13 years of age
No Medical Advice
The information on this website is provided for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Disclaimer of Warranties
THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. IMPERIAL DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability
To the maximum extent permitted by law, Imperial shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of this website.
Third-Party Links
This website may contain links to third-party websites or services that are not owned or controlled by Imperial. Imperial has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. You will be notified when leaving our site via a brief external link notice.
Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy, which describes how we collect and use information about you.
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
Contact Us
For questions about these Terms, contact us at webmaster@imperialhealthplan.com or call Member Services at 1-800-838-8271 (Medicare) or 1-800-595-0619 (Individual & Family) (TTY: 711).
Page last updated: August 25, 2026 at 12:00 PM PST
Medicare Advantage Plan Disclosures: Imperial Health Plan is an (HMO) (HMO SNP) with a Medicare Contract. Enrollment in Imperial Health Plan depends on contract renewal.
Imperial Health Plan of California (HMO) (HMO SNP) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Imperial does not exclude anyone or treat them unfairly because of race, color, national origin, age, disability, or sex. ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-800-838-8271 (TTY: 711) or speak to your provider.
Individual & Family Plan Disclosures: Imperial Insurance Companies, Inc. and Imperial Health Plan of the Southwest, Inc. offer health insurance products through the ACA Health Insurance Marketplace in select states and are regulated by state Departments of Insurance and the federal Centers for Medicare & Medicaid Services where applicable.
For accurate plan information based on where you live, select your state and county. Plan availability, benefits, networks, premiums, and cost-sharing vary by line of business, state, and county. This information is not a complete description of benefits. Limitations, copayments, and restrictions may apply.