2026 Fall Newsletter October 22, 2026

Protect Yourself from Scam Texts or Phone Calls

Scam calls, texts, emails, and fake websites are common. They may look like they come from Imperial, Medicare, or your doctor.

Imperial will never ask for personal or financial information through a surprise text. When in doubt, do not click. Call us first. Use the Member Services number on your ID card.

Do not reply with your member ID, Social Security number, password, or bank information.
Do not call a phone number that came in the same unexpected message.
If you are unsure, hang up or delete the message. Then call the number on your ID card.

The safest way to check a message is not to use anything in the surprise call, text, or email. Contact Member Services* yourself using a number or website you already trust.

Page last updated: October 22, 2026 at 9:07 AM PT (Build v5.8.58)

Individual & Family Plan Disclosures

Imperial Insurance Companies, Inc. offers Individual and Family health insurance products on the Health Insurance Marketplace in Arizona, Nevada, and Texas. Imperial Health Plan of the Southwest, Inc. offers Individual and Family health insurance products on the Health Insurance Marketplace in Utah. Each entity is regulated by the applicable state Department of Insurance and the U.S. Centers for Medicare & Medicaid Services, and offered consistent with the Patient Protection and Affordable Care Act.

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-595-0619 (TTY: 711).

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-595-0619 (TTY: 711).

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-595-0619 (TTY: 711)。