2026 Fall Newsletter October 22, 2026

Smart Support with Voxy AI (Sarah)

To help you stay on track, we use a friendly virtual assistant named Sarah, powered by Voxy AI.

You may get a call, text, or secure link from Sarah about:

Scheduling your Annual Wellness Visit or virtual care
Prescription refills
Needed screenings or follow-up care
Seasonal health tips

Official Imperial messages will clearly say they are from us and will never ask for your Social Security number, bank details, or passwords. If you’re not sure about a message, don’t respond — just Call Member Services* using the number on your ID card.

Page last updated: October 22, 2026 at 9:07 AM PT (Build v5.8.58)

Individual & Family Plan Disclosures

Imperial Insurance Companies, Inc. offers Individual and Family health insurance products on the Health Insurance Marketplace in Arizona, Nevada, and Texas. Imperial Health Plan of the Southwest, Inc. offers Individual and Family health insurance products on the Health Insurance Marketplace in Utah. Each entity is regulated by the applicable state Department of Insurance and the U.S. Centers for Medicare & Medicaid Services, and offered consistent with the Patient Protection and Affordable Care Act.

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-595-0619 (TTY: 711).

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-595-0619 (TTY: 711).

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-595-0619 (TTY: 711)。