At Imperial Health Plan of California (HMO) (HMO SNP), building partnerships with FMOs and Agents is always a priority. Did you know that Imperial Health Plan is a 100% Agent distribution model? With a support team dedicated to assisting our partners, Imperial Health Plan provides responses to any questions, comments, or concerns from our valued Agents. Did you know that Imperial has Agent Assisted Telephonic Enrollment options to help practice physical distancing and continuing MAPD enrollment momentum? See details below.
Visit Our Agent Portal: agentportal.imperialhealthplan.com
The Imperial Health Plan Agent Portal provides licensed agents with secure access to essential tools and resources for sales and member management:
Dear Imperial Agents,
Due to today’s challenges of producing MAPD face-to-face enrollments and to meet the needs of our potential members and Agents, Imperial has implemented Agent Assisted Telephonic Enrollment to achieve physical distancing while conducting compliant MAPD enrollment.
If an Imperial contracted Agent supplies Imperial a lead for telephonic enrollment, the Agent will be Agent of record, receive credit and all applicable commission payments.
SCENARIO – Agent has a lead that wants to enroll into Imperial’s MAPD plan and enrollee does not want a face-to-face Agent appointment.
Enrollment Kit | English | Spanish | Vietnamese | Chinese | Korean |
Enrollment Application | English | Spanish | Vietnamese | Chinese | Korean |
Scope of Appointment Form | English | Spanish | Vietnamese | Chinese | Korean |
Health Risk Assessment (HRA) | English | Spanish | Vietnamese | Chinese | Korean |
Star Ratings | English | Spanish | Vietnamese | Chinese | Korean |
If you select PBP 005 Imperial Senior Value (HMO C-SNP), you must complete the SNP Assessment Form below.
SNP Assessment Form | English | Spanish | Vietnamese | Chinese | Korean |
1-800-838-5197 We are open October 1 – March 31: Monday – Sunday from 8:00 am PST. – 8:00 pm PST. and April 1 – September 30: Monday – Friday from 8:00 am PST. – 8:00 pm PST., except holidays.
Email: brokers@imperialhealthplan.com
The Imperial Health Plan Sales Department can be reached using the information below and can assist with any of the following inquiries:
You are leaving Imperial public website and being redirected to Imperial secured portal
You have clicked a link that will take you out of the Imperial Health Plan of California website.