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Member Services: 1-800-838-8271 TTY: 711

Members: A friendly reminder to schedule your flu shot if you have not already done so. Call your doctor to make an appointment.
Providers: We are excited to announce the launch of our new Provider Portal. For access, please fill out our web portal application here.
Members: You can now sign up for the member portal and access your healthcare data.
CORONAVIRUS/COVID-19: Access important information and updates
Members: You can now sign up for the member portal and access your healthcare data.
Providers: We are excited to announce the launch of our new Provider Portal. For access, please fill out our web portal application here.
Enroll
CORONAVIRUS/COVID-19: Access important information and updates
Members: You can now sign up for the member portal and access your healthcare data.
Providers: We are excited to announce the launch of our new Provider Portal. For access, please fill out our web portal application here.

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Providers

At Imperial Health Plan of California (HMO) (HMO SNP), being a provider means that you’re providing top quality care and service to the Medicare beneficiaries within your community. At Imperial Health Plan we want to offer you the resources to serve our members. Our network includes a variety of physicians, specialists, hospitals, pharmacies and many other health care providers throughout multiple states and counties.

If you are interested in becoming a contracted provider with Imperial Health Plan, please contact our Provider Services Department at 1-800-830-3901.

Imperial Health Plan is always welcoming new providers to its network, including:

  • Durable Medical Equipment
  • Home Health
  • Home Infusion
  • Specialty Care
  • Hospitals
  • Skilled Nursing Facilities
  • Ambulatory Surgical Centers
  • Dialysis

Primary Care and Specialist providers interested in serving Imperial Health Plan members, please contact our Network Management Department at: 1-800-830-3901.

Provider Portal

Forms

Training

Reference Tools

Clinical Practice Guidelines/Clinical Decision Making Website for multiple CPG across specialties, includes calculators:

Provider Contracting

  • Interested in becoming a contracted provider with Imperial? Fill out this Application

Medicare Updates

Information Related to Coronavirus Disease - COVID-19

Click here to keep up with the important work the Task Force is doing in response to COVID-19.

Click here for a complete and updated list of CMS actions, guidance, and other information in response to COVID-19.

COVID-19 Updates

Preclusion List

Pharmacy Resources

Please see Pharmacy Resources page for any questions pertaining to part D.

To read PDFs, you will need Adobe Acrobat Reader. You can download here.

HOURS OF OPERATION

Member service hours:

April 1 – September 30 8:00 A.M. – 8:00 P.M. PST
Monday – Friday (except holidays)

October 1 – March 31 8:00 A.M. – 8:00 P.M. PST
Monday – Sunday (except holidays)

ADDRESS

Imperial Health Plan of California, Inc.
PO BOX 60874
Pasadena, CA 91116

PHONE

1-800-838-8271

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.

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